Abza Bharadwaj

Gendered talk: Analysis of dyadic communication within transport platform space in India

Unfortunately, there have been innumerable instances of Indian women being harassed, abused (verbally and physically), while travelling in India. With the rise of platform economics in Indian transport sector, this project will explore the lived experiences of female passengers using Uber & Ola. Social media is rife with such stories, but so far, there is no systematic investigation of the communication which occurs between female passengers and (predominantly) male drivers. This study will gather data from 4 major metros in India namely: a) New Delhi, b) Mumbai, c) Bengaluru, and d) Kolkata these cities are chosen as they all are distinctly different in terms of historical socio-cultural treatment of women. Data will be gathered by triangulating various qualitative methods such as interviews, open-ended surveys) but also via novel methods such as social media posts (Facebook posts and Twitter feed). The study will take place from 2020-2023 with last year focusing on data analysis, and policy recommendations. Student/s will collect data in India and analysis in Australia and India. Findings from the study will be disseminated via Reports to the industry organisations, relevant government ministries, and academic presentations and publications.